OpenAI pairs GPT-5.6 with ChatGPT Work to automate complex workflows

The agent is designed to coordinate multi-step work across connected applications such as Google Drive, Slack, and Salesforce.

OpenAI introduced ChatGPT Work, a tool built around the idea of an autonomous agent capable of carrying out complex, multi-stage tasks. Its launch is directly connected with the public release of the GPT-5.6 language model.

An agent for complex tasks

ChatGPT Work is intended to be more than a chatbot. It is designed as a system that can act on a user's behalf, manage projects, and perform operations across connected applications. Instead of manually moving data or starting separate processes in Slack, Google Drive, and Salesforce, a user can assign the complete task to the agent and let it coordinate the workflow from beginning to end. The tool is available across web, mobile, and desktop platforms.

A new model as the engine

ChatGPT Work is powered by GPT-5.6 with support from Codex technology. The model's capabilities are meant to help the agent understand complex instructions and plan multi-step actions. Linking the product launch with the model release shows how important foundation-model development is for practical and increasingly autonomous business tools.

What does this mean for businesses?

Agents such as ChatGPT Work may open new options for automating office processes. Companies could use them for repetitive but complex workflows that previously required manual intervention, including customer enquiries, reports assembled from several systems, or project coordination. Access to ChatGPT Work features depends on the user's subscription plan.

The launch represents another step in the evolution of AI tools: from generating text or images in response to prompts toward proactive systems that can take responsibility for complete workflows. It points toward more integrated and independent digital assistants.

Source: The Decoder